Version 2026-10-09

Zabuni Tender Kit Service Terms

These terms apply when you buy a Zabuni Tender Kit from Biashara Pros ("we", "us"). They sit alongside our general Terms of Use and Privacy Policy. By ticking the acceptance box and paying, you agree to them.

1. What the service is

For KES 799 per tender, Zabuni Tender Kit produces an analysis of the tender document published by the procuring entity, and any addenda we can find: mandatory requirements, bid security, forms, disqualification rules, evaluation criteria, key dates, a document map, page summaries, a qualification questionnaire, and the procuring entity's past contract awards from PPRA's published data. We also send email reminders before the closing date. The analysis is prepared by our tender analysis system and checked a second time against the document. It is not individually reviewed by a lawyer or procurement professional.

2. Our commitment, and your part

Our goal is to help you prepare stronger bids by giving you complete and accurate information about each tender, and we take care to get every item right. Even so, an error or omission can occasionally occur, never intentionally, so the analysis supports your own reading of the tender rather than replacing it:

• An analysis may occasionally contain an error, an omission, a wrong page number or information that has since changed.
• It is not legal, procurement, tax or financial advice, and does not replace reading the tender document.
• You are responsible for reading the official tender document and every addendum, confirming each requirement, preparing and submitting your bid, and meeting every deadline. Where the analysis and the official document differ, the official document is correct.
• Procuring entities can change a tender at any time through addenda or clarifications. We may not see every change.
• Reminders are a courtesy. Emails can be delayed or filtered as spam. Do not rely on them as your only record of a deadline.
• We do not guarantee that your bid will be responsive, compliant or successful.
• The qualification result is a guide based on your own answers and our reading of the document. Your answers stay on your device and are not sent to us. Whether to bid is always your decision.
• Past award information comes from data published by PPRA, which can contain errors. Treat it as a guide.

3. Limitation of liability

To the fullest extent permitted by the laws of Kenya, our total liability to you for anything arising from the service, whether in contract, negligence or otherwise, is limited to the amount you paid for that analysis. We are not liable for any loss of a tender or contract, disqualification, lost profit or revenue, bid preparation costs, tender fees, bid security costs, or any indirect or consequential loss. Nothing in these terms limits any right you have that cannot lawfully be excluded.

4. Payment and refunds

• Payment is taken by Paystack (M-Pesa or card) when you order. Prices are in Kenya Shillings.
• If we cannot produce an analysis for your tender (for example, the document cannot be read), we refund you in full.
• If the analysis contains a material error you can show against the official document, tell us at [email protected] before the tender closes and we will correct it or refund you, at our choice.
• Refunds are not available because a bid was unsuccessful, or after the analysis has been delivered and used, except as above.

5. Your access link

Your analysis is available at a private link. Anyone with the link can open it, so share it only with your bid team. The tender documents themselves are public records published by the procuring entity.

6. Your information

We keep your email, optional phone number, the tender you bought, payment status, and the time and IP address of your acceptance of these terms, to deliver the service, send reminders and keep records. Paystack processes your payment; we never see your card details or M-Pesa PIN. See our Privacy Policy.

7. Law and contact

These terms are governed by the laws of Kenya, and the courts of Kenya sitting in Nairobi have jurisdiction. Questions, corrections or refund requests: [email protected].