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๐Ÿ›ก๏ธ Quote Comparison

Why the "Cheapest Quote" Costs Double: The 4 Questions That Kill Hidden Surcharges

Learn how rogue quotes omit 16% VAT, transport, offloading labour, and fundi fittings. Ask these 4 questions to compare quotes apples-to-apples.

Biashara Pros Buyer Protection Desk โ€ข โ€ข 7 min read โ€ข ๐Ÿ‡ฐ๐Ÿ‡ช Verified Kenyan Business Advice
Commercial warehouse delivery and site inspection in Kenya
Low quotes often omit VAT, offloading, and site installation fees.
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Key Takeaways at a Glance

  • The cheapest quote is often an uncompleted price designed to trap you into paying deposit.
  • Rogue suppliers routinely exclude 16% VAT, offloading labour, and installation materials from initial quotes.
  • Always ask the 4 Anti-Surcharge Questions in writing before agreeing to any quotation.
  • Demand a formal KRA eTIMS invoice so your business or personal expenses are tax-deductible.
1

The Anatomy of a Low-Ball Trap

Supplier A quotes KSh 85,000 for branded exhibition merchandise. Supplier B quotes KSh 110,000. On paper, Supplier A looks like a genius bargain. You pay Supplier A a deposit of KSh 40,000.

Three days later, the surprises begin: "Boss, hii quotation haikuwa na VAT ya 16%." Then: "Kazi imefika, lakini offloading na transport kutoka Industrial Area ni yako, lipa KSh 8,000." Then: "Vifungo na packaging hatukuweka, ongeza KSh 12,000."

By the time you finish, Supplier A has cost you KSh 118,600, more than Supplier B, who gave you an honest, all-inclusive price from the beginning!

๐Ÿ’ก The 4 Anti-Surcharge Questions (Copy & Paste on WhatsApp)

Send these exact 4 questions to every supplier who gives you a quotation:

  • 1. "Is this total price inclusive of 16% VAT and does it come with a valid KRA eTIMS invoice?"
  • 2. "Does this quote include transport and offloading to my site in [Your Town], or who pays the truck driver?"
  • 3. "Are all fittings, accessories, and consumables included, or will fundis demand extra money tomorrow?"
  • 4. "What is your written warranty period, and if something is defective, who pays for return transport?"
2

Insist on a KRA eTIMS Invoice Every Time

Under Kenyan tax law, any business expense without a valid KRA eTIMS invoice cannot be deducted from your taxable income. If a supplier says: "Hiyo bei ni bila invoice, ukitaka invoice ongeza 16%", that is a red flag.

Every registered taxpayer in Kenya is required to issue eTIMS invoices. A supplier who refuses to provide an official invoice is either unregistered or concealing their turnover.

Always request a sample proforma invoice showing their KRA PIN and physical address before sending payment.

Self-Defense Protocol

Your Practical Verification Checklist

Tick each item before releasing funds or approving an order:

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Common Questions

Frequently Asked Questions

Why do Kenyan suppliers quote prices excluding VAT? โ–ผ

Many suppliers quote net prices to appear cheaper than competitors on WhatsApp or social media. Always ask whether the price is VAT-inclusive before comparing.

Can I claim money back if a supplier introduces surprise charges after taking my deposit? โ–ผ

It is very difficult once your money is in their hands. That is why getting written answers to the 4 Anti-Surcharge Questions before paying deposit is your strongest legal protection.

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